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Do Facebook “Like” or Twitter Symbols Influence Purchases?

Study says yes—but that may not always be good news.

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By: TOM BRANNA

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The display of a social media icon such as a Facebook “Like” button or a Twitter symbol on a shopping website increases the likelihood that consumers will buy some products, and reduces the likelihood that they will buy others, according to a study conducted by the University of Miami School of Business Administration, Empirica Research, and StyleCaster Media Group. The study found that consumers who saw a social media icon near a product that might embarrass them were significa...

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